Patient Service Rep
Alton, IL Alton, IL Full-time Full-time $15.
00 - $23.
88 an hour $15.
00 - $23.
88 an hour 4 hours ago 4 hours ago 4 hours ago Additional Information About the Role Full-time, Benefits Eligible, 401K Alton Memorial Hospital, a full-service acute care hospital offering patients a variety of inpatient and outpatient services, including surgery, imaging, interventional and diagnostic care is seeking a Patient Service Rep for our front desk in the OP Infusion Center.
This role is a vital part of the work we do by ensuring great customer service to our patients.
If you have prior customer service experience, are compassionate, and enjoy helping people, this role may be for you.
Hours:
Monday - Friday 8:
30 am - 5:
00 pm No weekends or major holidays Location:
OP Infusion Center Come thrive with BJC HealthCare! Overview Since 1937, Alton Memorial Hospital has cared for residents in Alton, Illinois, and the surrounding communities in a five-county area.
Starting as a land gift to the community from the Smith family, Alton Memorial today is a full-service acute care hospital.
Alton Memorial offers patients a variety of inpatient and outpatient services, including surgery services, medical imaging, interventional and diagnostic heart services, cancer care, rehabilitation, 24-hour emergency care, ambulance services and more.
Preferred Qualifications Role Purpose The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office.
This position performs patient check-ins and appointment scheduling.
This position also maintains patient financial records and may serve as a switchboard operator as needed.
Responsibilities Handles telephone calls from patients and staff; forwards calls requiring triage.
Performs receptionist duties with close attention to detail and professionalism.
Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.
Minimum Requirements Education High School Diploma or GED Experience 2-5 years Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date Disability insurance paid for by BJC Pension Plan /403(b) Plan funded by BJC 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance To learn more, go to www.
bjctotalrewards.
com/Benefits Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position.
It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
Equal Opportunity Employer.
Estimated Salary: $20 to $28 per hour based on qualifications.
00 - $23.
88 an hour $15.
00 - $23.
88 an hour 4 hours ago 4 hours ago 4 hours ago Additional Information About the Role Full-time, Benefits Eligible, 401K Alton Memorial Hospital, a full-service acute care hospital offering patients a variety of inpatient and outpatient services, including surgery, imaging, interventional and diagnostic care is seeking a Patient Service Rep for our front desk in the OP Infusion Center.
This role is a vital part of the work we do by ensuring great customer service to our patients.
If you have prior customer service experience, are compassionate, and enjoy helping people, this role may be for you.
Hours:
Monday - Friday 8:
30 am - 5:
00 pm No weekends or major holidays Location:
OP Infusion Center Come thrive with BJC HealthCare! Overview Since 1937, Alton Memorial Hospital has cared for residents in Alton, Illinois, and the surrounding communities in a five-county area.
Starting as a land gift to the community from the Smith family, Alton Memorial today is a full-service acute care hospital.
Alton Memorial offers patients a variety of inpatient and outpatient services, including surgery services, medical imaging, interventional and diagnostic heart services, cancer care, rehabilitation, 24-hour emergency care, ambulance services and more.
Preferred Qualifications Role Purpose The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office.
This position performs patient check-ins and appointment scheduling.
This position also maintains patient financial records and may serve as a switchboard operator as needed.
Responsibilities Handles telephone calls from patients and staff; forwards calls requiring triage.
Performs receptionist duties with close attention to detail and professionalism.
Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.
Minimum Requirements Education High School Diploma or GED Experience 2-5 years Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date Disability insurance paid for by BJC Pension Plan /403(b) Plan funded by BJC 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance To learn more, go to www.
bjctotalrewards.
com/Benefits Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position.
It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
Equal Opportunity Employer.
Estimated Salary: $20 to $28 per hour based on qualifications.
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